Customer Support

If you've already watched all our videos and still want private lessons, we recommend checking in with the Whistler Blackcomb Snowboard School.

If you cancel now you will lose access for the remainder of the year. The Snowboard Tutorial Membership is an annual subscription, once you cancel the subscription, you lose access.  For more infor...

Yes, our hoodies are good for riding in, we wouldn’t have them any other way. To find out exactly why they are good for riding, check out: https://snowboardaddiction.com/products/snowboard-addictio...

Yes, we ship worldwide! At the checkout screen you will be able to select multiple shipping methods with associated pricing. Our order fulfillment system defaults to the cheapest rates available. I...

Unless you are located in the Sea To Sky area, we are unable to provide demos of our product. For more information email: support@snowboardaddiction.com.

Yes, we do have a returns and exchange policy. For more information on returns and exchanges please visit: https://snowboardaddiction.com/pages/returns.

For more legal information and documentation, please visit our terms and conditions section on our support page: https://snowboardaddiction.com/pages/terms-and-conditions.

The Tramp Training Board has been designed with a foam base to grip a trampoline. Because the board has a foam base, it will also grip the Balance Bar. We recommend the Tramp Training Board if you ...

If you are using the Balance Bar with the Jib Training Board you will be able to slide on the Balance Bar. You won't be able to slide the entire length of the Bar, but you will be able to slide on ...

To change your Credit Card details, log in to your account and click "Manage My Membership". You can access it here: https://snowboardaddiction.com/account/login