Customer Support

Our Goal Is To Improve Your Riding

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  • Can You Coach Me?

    If you've already watched all our videos and still want private lessons, we recommend checking in with the Whistler Blackcomb Snowboard School.

  • Riding Video Feedback

    Just keep it short to the one or two specific areas you would like help on. If the video is longer than 2 minutes we will not open it. Send it to support@snowboardaddiction.com.

  • Snowboard Tips

    Have you checked if the trick you want to learn is on our Snowboard Tutorial Membership? We release at least two brand new tutorials every month of the year and this is the best way for you to stay...

  • Camps/Coaching

    Snowboard Addiction doesn’t run any summer camps or offer coaching. If you are in Whistler and looking for coaching, please check out Whistler Blackcomb: https://www.whistlerblackcomb.com/ 

  • Are Your Hoodies Good For Riding?

    Yes, our hoodies are good for riding in, we wouldn’t have them any other way. To find out exactly why they are good for riding, check out: https://snowboardaddiction.com/products/snowboard-addictio...

  • If I Cancel My Membership Now....

    If you cancel now you will lose access for the remainder of the year. The Snowboard Tutorial Membership is an annual subscription, once you cancel the subscription, you lose access.  For more infor...

  • Full Tutorial List

    For the full list of tutorials in our digital products, visit the product page: https://snowboardaddiction.com/products/snowboard-tutorial-membership.

  • Translated Tutorials

    We no longer have translated tutorials, we only offer the Snowboard Tutorial Membership in English. For more information please visit: https://snowboardaddiction.com/products/snowboard-tutorial-mem...

  • Auto Renewal Option

    ADDICTION+ is an annual subscription. The membership will renew 1 year after your initial purchase, every year until you cancel. You can cancel at anytime. Once you cancel you will instantly lose a...

  • Removing Your Credit Card Details

    If you remove your credit card details your account will cancelled and you will lose access to your account and videos.