Customer Support

Our Goal Is To Improve Your Riding

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  • Can Kids use the Tramp Board?

    Our Training Board and Training Bindings have been designed as one size fits all.  Our Training Boards have multiple stance options to fit everyone. Training Board Adjustment: Smaller kids can use...

  • My Credit Card/Paypal Is Not Working For Purchases

    We recommend contacting your bank if you have card issues, but check out the following too as this has hindered purchases from our website in the past: Maxed-out Credit Cards could not order. Cred...

  • General Data Protection Regulation (GDPR) Policy Compliance

    Here at Snowboard Addiction we are General Data Protection Regulation Policy (GDPR) compliant. To see our full GDPR Policy, please visit: https://snowboardaddiction.com/pages/general-data-protectio...

  • Out Of Stock

    We work hard to make sure our products are readily available all over the world however from time to time due to unfoseen delays with shipping we may be out of stock for a short time. If we go out ...

  • My discount code isn't working

    We do not allow the use of discount codes on our packages. Our Packages are already discounted as low as possible, so we cannot allow them to be reduced anymore.  If you are having trouble using a ...

  • Product Pricing

    Our products are the world's best snowboard training products and that requires the best materials. They're made from the same materials as snowboards so that our products are durable and offer the...

  • Change Of Delivery Address

    If you placed your order more than 24 hours ago unfortunately your order has already processed through our sorting facility and it's too late for Snowboard Addiction to make any changes to your ord...

  • Unsubscribe From The Newsletter

    To unsubscribe from our newsletter, click the unsubscribe button at the bottom of our newsletter in your email. We would love to get your feedback and find out why you would like to stop receiving ...

  • Exchanges

    Yes, you can certainly exchange your product for a different one. So you are aware, we hold the new product until the original product has been received at our warehouse as “good inventory”. To rec...

  • Feet Too Big?

    Our Training Bindings are one size fits all. We detail the sizing on our bindings product page: https://snowboardaddiction.com/products/training-board-binding.  If your foot size is over US 12 mens...