Customer Support

We recommend contacting your bank if you have card issues, but check out the following too as this has hindered purchases from our website in the past: Maxed-out Credit Cards could not order. Cred...

We unfortunately do not offer gift cards at Snowboard Addiction.

Due to the increased volume of orders, please allow for a couple of extra business days on top of the expected delivery date to receive your order. Your order will still ship out with the shipping ...

If you're ordering our products as a Christmas gift, we recommend you order as soon as possible. This year stock levels and shipping time frames have been greatly affected by COVID-19 and we cannot...

Check out our Team Page here: https://snowboardaddiction.com/pages/team.

It is not necessary for you to wax the Jib Training Board but you can if you would like to rejuvenate it. You can hot wax it or use a rub on wax with snowboard wax.

Camber profile snowboards have better edge hold and more pop. This shape is great for jumps and charging. It's the more aggressive profile option, but it doesn't let you get away with bad riding ha...

We do not have designated retail locations, however, we're able to sell product out of our head office in Whistler, B.C., Canada. We have distribution warehouses in the USA, Canada, and the UK. Fo...

Yes you can use an actual snowboard on the Balance Bar. Just be aware that your actual snowboard has sharp edges that may dig into and scratch the Balance Bar. For more information on product spec...

Unless you are buying a 5 pack of a particular product, our products ship individually due to their size and weight. All digital products are loaded to your account directly after purchase.