Customer Support

Here is the best place to start! www.addictionplus.tv

Our head office is located in beautiful Whistler, B.C, Canada. We have warehouses located in Canada, The USA, and Poland.  For more information about our warehouses and shipping, please visit: http...

If you would like some free stickers: - Please place a review on any product you have purchased (be sure to include photos or video!) - If you have not purchased any product you can do a google rev...

We work hard to make sure our products are readily available all over the world however from time to time due to unfoseen delays with shipping we may be out of stock for a short time. If we go out ...

ADDICTION+ is an annual subscription. The membership will renew 1 year after your initial purchase, every year until you cancel. You can cancel at anytime. Once you cancel you will instantly lose a...

There are no customs fees or duties for USA, Canada, and the EU, as we have warehouses in these countries and have already paid the customs and taxes to get the products into these countries.  If y...

Our Training Bindings are one size fits all. We detail the sizing on our bindings product page: https://snowboardaddiction.com/products/training-board-binding.  If your foot size is over US 12 mens...

Please check your emails for your shipping confirmation. In the shipping confirmation you were provided tracking numbers and the name of courier your order was shipped with. You will be able to tra...

The following video will show you how to adjust the Snowboard Addiciton bindings for the most comfy fit. https://www.youtube.com/watch?v=NZidz2lMeAs

In Australia, we work exclusively with our friends at Boardworld.com.au. They stock all our training products and can deliver to you from their warehouse in Sydney, Australia. Please go to their we...