Customer Support
Our Goal Is To Improve Your Riding
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Recent activity by Customer Support-
Jib Board Size Limit
For more information and full specs on the product, please visit: https://snowboardaddiction.com/collections/frontpage-collection/products/jibtrainingboard.
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What Is The Jib Board Made Of?
Our Jib Training Board is made of the same materials as a real snowboard. For more information and full specs on the product, please visit: https://snowboardaddiction.com/collections/frontpage-coll...
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Working For Snowboard Addiction
For more information on working for Snowboard Addiction, please visit: https://snowboardaddiction.com/pages/jobs-at-snowboard-addiction.
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White Marks Showing Up On The Base
This is completely normal. The white marks is just the layer of wax on the base being scratched or scuffed. If you wax your board the marks will go away.
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Can You Post My Video?
Send us the video file or link to support@snowboardaddiction.com and we will check it out. If your video is awesome, we will post it. Just be sure to include your social media details.
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Order Status
Please check your emails for your shipping confirmation. In the shipping confirmation you were provided tracking numbers and the name of courier your order was shipped with. You will be able to tra...
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Promo
For more information, please email support@snowboardaddiction.com.
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Riding Video Feedback
Just keep it short to the one or two specific areas you would like help on. If the video is longer than 2 minutes we will not open it. Send it to support@snowboardaddiction.com.
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Removing Your Credit Card Details
If you remove your credit card details your account will cancelled and you will lose access to your account and videos.
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Update Email Address
Email support@snowboardaddiction.com with your current email address and the email address you would like to change to.