Customer Support

When shipping any item with external companies, the box containing your items may get scuffed up or slightly damaged during the transit. It is very rare that this happens, but as long as the produc...

Our items ship individually due to their size, so it is not uncommon for products to arrive at different times. If you have received at least one of your items already that is a great sign that the...

Each product will have Snowboard Addiction branding on the outside of the boxes, so it won’t be hard to miss. Your products will be shipped separately, so it's not uncommon for items to arrive at d...

Yes, we ship worldwide! At the checkout screen you will be able to select multiple shipping methods with associated pricing. Our order fulfillment system defaults to the cheapest rates available. I...

Please check your emails for your shipping confirmation. In the shipping confirmation you were provided tracking numbers and the name of courier your order was shipped with. You will be able to tra...

Yes, we provide free Standard Shipping on orders in the USA and Canada and EU. We also ship worldwide! Check out our shipping page for more info: https://snowboardaddiction.com/pages/shipping.

Unless you are located in the Sea To Sky area, we are unable to provide demos of our product. For more information email: support@snowboardaddiction.com.

Check out our Team Page here: https://snowboardaddiction.com/pages/team.

We unfortunately do not offer gift cards at Snowboard Addiction.

We have an amazing newsletter full of trick tips, hook ups, discounts and sneak peaks. Get the goods here: https://snowboardaddiction.com/pages/newsletter.