Customer Support

Our Goal Is To Improve Your Riding

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  • Our Training Boards In Trampoline Facilities

    We have our Tramp and Jib Training Boards in many trampoline facilities around the world. If your local facility isn’t allowing you to use your Training board, please email support@snowboardaddicti...

  • Adjusting The Bindings Ankle Strap For Comfort

    The following video will show you how to adjust the Snowboard Addiciton bindings for the most comfy fit. https://www.youtube.com/watch?v=NZidz2lMeAs

  • Cancel ADDICTION+ Membership

    We would love to keep you on board as we are planning a ton of awesome videos.   A membership to ADDICTION+ includes amazing features such as: + Structured Snowboard Courses + Live Coaching Session...

  • Christmas/ Holiday Season

    If you're ordering our products as a Christmas gift, we recommend you order as soon as possible. This year stock levels and shipping time frames have been greatly affected by COVID-19 and we cannot...

  • Order Cancellations

    All our orders are automatically shipped by a fulfillment warehouse. Please be very accurate with your address when making your order. If you need to cancel or modify an order please email support@...