Customer Support

Our Goal Is To Improve Your Riding

  • Total activity 248
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 129

Articles

Recent activity by Customer Support Recent activity Votes
  • Internet Browser

    For the best Streaming and Download experience, we recommend that you use Google Chrome as your web browser.

  • Tramp Board In A Foam Pit

    Yes you can use the Tramp Training Board with a foam pit. Just be aware that the board will resist against the foam in the pit and will acting like a hard mat or the ground, making the foam pit not...

  • Can The Jib Board Damage A Trampoline?

    For thicker trampolines, like the traditional black home use trampolines the Jib Board is ok to use. The side walls and tips are made of hard materials, so when you are using softer trampolines (li...

  • Can You Snowboard With The Jib Board?

    Speaking from experience, yes you can snowboard with it. The Jib Board is not designed for the snow and using it on the snow can negatively affect the structural integrity of the board and material...

  • Our Training Boards In Trampoline Facilities

    We have our Tramp and Jib Training Boards in many trampoline facilities around the world. If your local facility isn’t allowing you to use your Training board, please email support@snowboardaddicti...

  • Received The Wrong Board

    Please email support@snowboardaddiction.com with your Name, Order Number and photo evidence and we will happily and promptly get you sorted.

  • Distributor

    To become a distributor you must place orders of over 50+ per SKU. If you are seriously considering becoming a distributor please email support@snowboardaddiction.com.

  • Stickers

    Unfortunately at this time we do not have any stickers available to give out. To help out, here is a 5% coupon code that can be used on any product on our website: highfive

  • Commercial Invoice

    All of our outgoing orders contain a commercial invoice. If for some other reason you require a commercial invoice, please email support@snowboardaddiction.com as soon as your order has been placed...

  • Whistler Vs. Blackcomb

    Living in Whistler we are spoiled, we have 2 massive mountains out our front door. We have talked and everyone in the office agrees, it’s a 50/50 split. We all have “secret” spots on both mountains...