Customer Support
Our Goal Is To Improve Your Riding
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Recent activity by Customer Support-
Trouble Viewing The Tutorials/Videos/ADDICTION+
Please visit: https://snowboardaddiction.com/pages/instructions If you are still having issues trying to view our educational content, please reach out to us at: support@snowboardaddiction.com.
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Feet Too Big?
Our Training Bindings are one size fits all. We detail the sizing on our bindings product page: https://snowboardaddiction.com/products/training-board-binding. If your foot size is over US 12 mens...
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Your Tracking Information
Please check your emails for your shipping confirmation. In the shipping confirmation you were provided tracking numbers and the name of courier your order was shipped with. You will be able to tra...
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Adjusting The Bindings Ankle Strap For Comfort
The following video will show you how to adjust the Snowboard Addiciton bindings for the most comfy fit. https://www.youtube.com/watch?v=NZidz2lMeAs
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Auto Renewal Option
ADDICTION+ is an annual subscription. The membership will renew 1 year after your initial purchase, every year until you cancel. You can cancel at anytime. Once you cancel you will instantly lose a...
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Shipping to Australia
In Australia, we work exclusively with our friends at Boardworld.com.au. They stock all our training products and can deliver to you from their warehouse in Sydney, Australia. Please go to their we...
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Are You On Amazon?
Yes, all our training products are available on our Amazon.com for shipping in the USA. Whether you buy from Amazon or from our website the products are shipped from the exact same fulfillment ware...
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Streaming Or Download Issues
https://snowboardaddiction.com/pages/instructions If you are still having issues, please email support@snowboardaddiction.com detailing your issue and we’ll get you sorted ASAP.
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Cancel ADDICTION+ Membership
We would love to keep you on board as we are planning a ton of awesome videos. Benefits of the membership are: Weekly live coaching sessions with Nev Where all new videos are released first All li...
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ADDICTION+ instructions/membership/tutorials
Please visit: https://snowboardaddiction.com/pages/instructions, for step by step instructions on how to access your ADDICTION+ membership and all our educational content.